We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information such as email through comments, feedback, service reviews, recommendations, and personal profile.
How we collect personal information:
When you conduct a transaction on our website (requesting a quote, using the contact form, subscribing to our mailing list), as part of the process, we collect personal information you give us such as your name, and email address. Your personal information will be used for the specific reasons stated below only.
Why we collect information:
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store the personal information of our site’s visitors:
Our company website is hosted using services provided by Easyspace Ltd and WordPress. Easyspace Ltd provides us with the online platform that allows us to display our products and services to you. Your data may be stored through Easyspace data storage and databases. They store your data on secure servers behind a firewall.
How we use this information to communicate with you:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.
How to withdraw your consent:
If you don’t want us to process your data anymore, please contact us at email@example.com or send us postal mail to TDK Detailing Ltd, 14 Stafford Place, Moulton Park Industrial Estate, Northampton, NN3 6NN.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org or send us postal mail to TDK Detailing Ltd, 14 Stafford Place, Moulton Park Industrial Estate, Northampton, NN3 6NN. Please address your letter to the Data Protection Officer. We reserve the right to charge a small administration fee.